Our Terms and Conditions

General Terms

These are the terms and conditions (“Terms”, “Terms of Service”) governing the use of this website and purchasing products via this website. These Terms came into effect on 01/10/2021.

By browsing and ordering goods from this website (using the “Service”), you are agreeing to understand and accept these terms and conditions of use and the our privacy policy. The supplier of goods, Rock Sheep Studio LTD will be referred to as “RSS”, “we” or “us”.

“Goods” relate to the products and private commissions purchased through this website. Project commissions are subject to additional terms and conditions outlined in the Contract provided by RSS to their clients provided prior to the commencement of a project.

Rock Sheep Studio LTD is a private limited company, registered in England (company number 11421756) with the registered address as 318 Chorley New Road, Horwich, Bolton, England, BL6 5PS.

Rock Sheep Studio’s trading address is 9 St Ronan’s Drive, Lionel, Ness, Isle of Lewis, HS2 0XD.

We reserve the right to change these Terms and Conditions at any time. Any such changes to the Terms will take effect once posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website. These Terms apply to all users of the site.

This information is supplied in English only and we will continue to communicate in this way during your agreement with us.

Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.


Online terms

By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your local jurisdiction or country, or you possess legal parental or guardian consent to use this site. You also agree that you are able and competent to enter into these Terms.

You may not use any of our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not submit any content containing worms or viruses or any code that could potentially damage computer programs or files. A breach or violation of any of the Terms will result in an immediate termination of your Services.


Changes or modifications to the service and prices

Prices for our products are subject to change without notice. Price adjustments will not be offered once an order has been completed.

The Service offered on our site may change without warning and we reserve the right to complete such changes. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


We endeavour to make all descriptions and images of our products as accurate as possible, however we cannot guarantee that the colours of products received will exactly as shown on the device used to view images of the product.

We reserve the right, to discontinue products and discount codes as we set fit.

Product specifications may change.


Accuracy of billing and account information

We reserve the right to refuse, limit or cancel orders you place with us. Such restrictions can apply to, but are not limited to, multiple orders using the same payment, billing or shipping address details. If this does occur, we may attempt to contact you via contact details you have provided (phone or email).

You agree that all details you have provided to complete a successful payment or to sign up to any other service, are complete and accurate at the time of completion and that you will update any of these details as required if they expire or are no longer valid.

For details on returns, please review our Returns and Refunds Policy.



All transactions are charged at the time the goods are ordered. A contract between us for the purchase of the goods will not be formed until your payment has been received and approved. We will not provide credit for the purchase of goods.

Validation checks on all payment types will be completed, and you will be notified shortly after the checkout point if your attempted payment has been refused.


Delivery information

We deliver to both domestic and international addresses.

You agree that it is your responsibility to specify the correct delivery and billing addresses for your order.

You will be advised of an estimated delivery period at the time of your order; however occasional delays in delivery are inevitable due to unforeseen circumstances.

We are under no obligation nor liable for any delay or failure to deliver the products within the estimated delivery period provided.



You may cancel an order at any point during the 14 calendar days from receiving the goods or service, according to Consumer Contract Regulations.

This does not apply to any made to order or personalised items, private commissions or project commissions.


Customer ratings, reviews and feedback

By submitting content relating to ratings, reviews and feedback, you warrant that you are the sole author of this content, all content is accurate and that such content does not violate of any these Terms of Service and will not cause any injury to persons or entities.

You agree that this content will be lawful and not obscene or offensive and we have the discretion to remove this information as we see fit.

You agree that once such materials have been submitted, we will not be restricted to removing, editing or publishing such information, and we will be under no obligation to pay compensation or respond to any comments or content provide by you.

As stated above, you agree that such comments or content are solely yours and do not violate any copyright, trademark or other privacy or personal agreements.

All information you provide will not include viruses or other such data that will impact or damage computer programs, files or our services.


Ownership rights

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights, all materials and / or content available on this website and all rights on this website are owned by Rock Sheep Studio LTD.

No ownership of the above (including copyright, trademarks and all other intellectual property rights ) is transferred during the purchase of any items and / or products and will remain under the sole ownership of Rock Sheep Studio LTD.

Any attempt to copy materials and content provided by this website is prohibited.


Site information and updates

We hold no responsibility if information contained on this site is not accurate, complete or current. This site may contain some historical information.

We reserve the right to change and update the contents of this site at any time, as we see fit, but we have no requirement to update any information on our site.

We do not guarantee that the content of our site is free from errors and omissions. This content may change without warning.

 There may be links to and information from third parties available on this website. We are not liable for any harm or damages related to information, content, services and transactions between you and such third parties. Please ensure you check all relevant third party policies before entering into such services and transactions.


Warranty disclaimer

You agree that your use of the Service shall be at your sole risk. To the fullest extent permitted by law, Rock Sheep Studio LTD, it’s directors, employees, affiliates, suppliers, service providers or licensors will not be liable for any injury, loss, claims or damages at any time arising from your use of the Service or products provided.

We do not guarantee or warrant that your experience of our Service will be timely, uninterrupted or error free. We assume no liability resulting from unauthorised access or use of our secure servers or data storage and all personal or financial information stored therein.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.



You agree to indemnify, defend and hold harmless Rock Sheep Studio LTD and our directors, employees, affiliates, suppliers, service providers or licensors, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

If any provision provided in these Terms of Service are deemed unlawful, they will be seen as null and void, however all other provisions set out in the Terms of Service will be enforced to the fullest extent permitted by applicable law.



All provisions of the Terms of Service are effective unless terminated by you or us.

We reserve the right to terminate or suspend your use of the Service if we deem there has been a failure to comply or a suspected failure to comply to the Service. You may also terminate your agreement to the Terms of Service by notifying us or by no longer actively using the Service.

This does not apply to project commissions.


Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement for made to order or personalised items, private commissions, and understanding between you and us and govern your use of the Service.

This Supersedes any previous version of the agreement that was available on this site.